Return / Exchange

UggBootsBag.com does NOT offer refunds on any products purchased, Exchanges can be made on defective or damaged merchandise, we do not offer color or style exchanges see below.
Acceptable reasons for an exchange: factory defect, wrong color/size was sent, or any mistake made on the part of uggbootsbag.com.

Unacceptable reasons for an exchange: colors are darker/lighter than pictured(Product photograph is for illustration only,actual product may vary slightly), item had minor color differences from the picture, item does not fit (see below for more info), I would rather have a different item.
Customers are required to email us within 3 days of receiving their products if they need to make an exchange.
No refunds on any orders placed.
If the error is not made on the part of UggBootsBag.com, the customer is responsible for a $35 restocking fee per item.
If you refuse the arrival of your package, you will not receive your money back because the product will not come back to us. No further explanation or negotiations in regard to this matter.
All sales are final - ask any questions you have before ordering to limit and prevent any problems.